IAM Implementation Services

Our comprehensive assessment and IAM implementation services are built around key program attributes that guide the creation of an IAM capability tailored to meet your organization’s needs. These services ensure that your IAM program delivers significant value to all stakeholders across your enterprise. By focusing on these attributes, we help you define requirements and implement solutions that improve security, efficiency, and compliance.

Effective and Efficient IAM Implementation

As the network perimeter fades and cloud infrastructure expands, managing access to organizational assets has become increasingly complex. Our assessment and implementation services are designed to analyze user access patterns across your critical infrastructure, delivering solutions that ensure secure and optimized business operations.

With guidance from our expert teams, our IAM implementation services cover Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Access Management to create a streamlined, secure access framework for your organization.

Simplify Your IAM Solution Implementation

Our delivery methodology combines both waterfall and agile approaches to implement IAM capabilities incrementally. This ensures that key capabilities are delivered in phases, starting with foundational elements like authoritative source integration and birthright provisioning. Access certification is typically introduced in the initial phase, with subsequent phases expanding to integrate additional systems and applications.

Throughout the project lifecycle, we collaborate with your Organizational Change Management (OCM) team to engage stakeholders, drive user adoption, and provide training to your operational teams, including the help desk, to ensure they can effectively support the new solution. By leveraging our governance framework, we actively involve stakeholders to gather feedback and ensure that IAM capabilities align with your organizational goals.

Services

Identity Governance and Administration (IGA)

IGA tools are essential for organizations, as they manage the provisioning and governance of user accounts and access. Given the volume and sensitivity of data handled by these tools, it’s crucial that IGA processes are designed and implemented properly to ensure effective outcomes. Our team of Identity Governance and Administration experts is here to guide your organization through the design, implementation, and ongoing maintenance of IGA solutions.

Implementation Services for IGA Tools:

  • Design and configuration of new functionalities in an IGA tool
  • Provisioning & lifecycle management
  • Access request approval workflow implementation
  • Rule-based segregation of duties
  • Automated user access reviews & attestation
  • Role-based access control
  • Reporting

Managed Services for IGA Tools:

  • Ongoing support and maintenance of functionality already implemented in your IGA tool

Privileged Access Management (PAM)

PAM tools are essential for providing additional controls over critical and privileged accounts. As organizations face increasing pressure from cyber insurance and evolving legal frameworks, implementing a PAM program has become a necessity rather than an option. Over-permissive privileges for both human and non-human identities present a significant risk to any organization. Our team of certified and experienced PAM engineers and architects works with a variety of platforms and industries, from regional to global organizations. We tailor solutions to meet specific customer needs while adhering to best practices in the industry.

Implementation Services for PAM Tools:

  • PAM Vault Implementation: Setup and configuration of secure vaults for privileged account credentials.
  • Platform-to-Platform Migrations: Assistance with migrations, including from on-premise to cloud platforms and vice versa.
  • PAM Endpoint Privilege Management Implementation: Implementing controls to manage and limit privileged access at endpoint devices.

Managed Services for PAM Tools:

  • Ongoing support and maintenance of PAM functionality already implemented, ensuring continuous alignment with security policies and industry standards.

Access Management

Access Management encompasses a wide range of authentication and authorization use cases within your organization. Whether you’re looking to reduce complexity and minimize friction for users accessing applications, simplify the login experience, or implement additional controls such as multi-factor authentication (MFA) to prevent unauthorized access to critical systems, our experts are here to guide you through the implementation process to achieve your goals.

Access Management also plays a crucial role in the customer experience. Customer Identity and Access Management (CIAM) tools offer a seamless login experience for customers while securing their data. These tools serve as the digital front door to your business, gathering key information about customer behavior and usage.

Advisory, Assessment, and Implementation Services:

  • Multi-factor Authentication (MFA): Implement additional layers of security to verify users’ identities.
  • Single Sign-On (SSO): Simplify and secure the user experience by enabling single access credentials for multiple applications.
  • Customer Identity Access Management (CIAM): Provide a seamless and secure experience for your customers while capturing valuable data.

Managed Services for Access Management:

  • Ongoing support and maintenance for functionality already implemented in your Access Management solution, ensuring that it continues to meet security, compliance, and usability requirements.

The IAM Implementation Roadmap

Our approach to developing IAM roadmaps focuses on solving your organization’s unique business challenges while considering the specific context of your industry and organizational structure. We understand that the roadmap must address not only your IAM needs but also align with business priorities, maturity levels, and regulatory requirements.

Our IAM roadmaps are designed to improve critical areas such as:

  • Provisioning and De-Provisioning: Streamlining user onboarding and offboarding processes.
  • Role-Based Access Control (RBAC): Enhancing access management through clearly defined roles.
  • Permission Management: Improving how permissions are assigned, monitored, and revoked.
  • Access Certification: Ensuring that user access is regularly reviewed and aligned with business needs.

Our IAM roadmaps are tailored to your business case, including steps such as:

  • Assessment and Inventory: Understanding your current IAM environment and mapping out your access management needs.
  • Role Engineering: Defining and creating roles that ensure users have the right access.
  • Entitlement and Access Management: Creating an effective framework for managing user entitlements across systems.
  • Application Integration: Ensuring IAM is integrated seamlessly with your applications and services.
  • Access Review Certification: Implementing processes to regularly review and verify user access and permissions.

Depending on your organization’s existing IAM capabilities, we can assist with:

  • Governance Committee Establishment: Helping you form a committee to oversee and guide your IAM strategy.
  • Tool Evaluations and Instantiations: Assisting in the evaluation, selection, and implementation of IAM tools.
  • Skills Development: Offering training to educate your team on IAM fundamentals and best practices to ensure sustainable growth and success.