Third-Party Risk Management

Third-party vendors are more than just partners—they’re an extension of your business. But with that partnership comes shared risks. To protect your business and maintain a strong security posture, it’s essential to understand and manage the risks associated with the vendors in your supply chain.

How to Manage Risks from Third-Party Vendors

Vendors play a critical role in your business operations, but they also introduce various risks. These include financial loss, damage to your brand, disruptions in business processes or supply chains, data breaches, unauthorized access, regulatory violations, vendor financial instability, and geopolitical challenges.

Managing these risks is often complicated by ineffective or underdeveloped vendor management programs, processes that lack scalability or consistency, limited resources, reliance on shadow IT services, complex supply chain dependencies, and inadequate incident response strategies for breaches. Building a strong, efficient vendor risk management framework is essential to safeguarding your business against these potential threats.

Comprehensive Third-Party Risk Management (TPRM) Services

We offer a range of third-party risk management services designed to strengthen your organization’s ability to identify, assess, and mitigate vendor risks effectively:

  • Program Assessment: We evaluate your current TPRM program, benchmark its performance, and provide both strategic and tactical plans to enhance its effectiveness.
  • Program Development: Our experts design a comprehensive TPRM program tailored to your needs. This includes creating governance documentation such as policies, roles, and responsibilities, as well as detailed assessment processes with defined risk tiers, criteria, and due diligence requirements for each risk level. We also establish robust monitoring processes for documentation, reporting, and tracking.
  • Program Support Services: Augment your team and operations with our experienced consultants. Using partner solutions you’ve already acquired, we manage and execute vendor assessments seamlessly within your platform and process.
  • Managed Services: Relieve the burden of managing your TPRM program with our managed services. We collaborate with leading solution vendors, extend the services of our strategic partners, ensure continuous monitoring, and drive improvements in external vendor risk scores.

Each service is designed to empower your organization with the tools, processes, and expertise needed to maintain a resilient and effective TPRM program.

Program Assessment & Development: Identify and Discover

During this phase, our consultants conduct a thorough review of your existing policies, procedures, contract template language, Business Associate Agreements (BAAs), and other relevant documents. We also engage with key stakeholders across your organization, including teams from procurement, legal, Enterprise Risk Management (ERM), information security, compliance, privacy, and others as needed. This comprehensive approach ensures we identify gaps, risks, and opportunities for improvement in your third-party risk management framework.

Program Assessment & Development: Design and Build/Resolve

In this phase, we evaluate your existing third-party intake processes and work with you to refine and enhance them. This includes a comprehensive review of process ownership, defined risk tiers, artifact requirements, assessment criteria, and other key third-party assessment activities tailored to each level of risk ranking. Our goal is to help you establish a mature and efficient process that effectively manages vendor risks at every stage.

Program Assessment & Development: Monitor and Reporting

In this phase, we deliver recommendations to enhance your program by incorporating automation, advanced tools, and innovative approaches to drive maturity. Our consultants provide a detailed, actionable roadmap that includes both a prioritized, multi-year strategic plan and a tactical plan for full implementation. These insights ensure your third-party risk management program evolves efficiently and stays aligned with your organization’s long-term goals.

TPRM Support and Managed Services

Our additional third-party risk management (TPRM) support and managed services are designed to enhance your operations and simplify vendor risk management:

  • Our consultants act as an extension of your team, managing and conducting vendor assessments directly within your existing platform and processes, leveraging the solutions you’ve already invested in.
  • We maintain strategic partnerships with leading TPRM solution providers, offering the expertise needed to effectively support and manage these tools.
  • We provide a fully managed Platform-as-a-Service (PaaS) solution that seamlessly integrates into your environment and processes, delivering streamlined and efficient risk management.

These services empower your organization to manage third-party risks more effectively while reducing operational burdens.